We offer our clients a range of fulfilment services at competitive prices.
We are able to tailor a service to meet you direct needs.
Web shop fulfilment
Phone orders – via YOUR designated number
Direct Mail – We can take care of your mailshots, from envelopes to pallets
Storage and dispatch of stock – worldwide, as per your requirements
Case study – The Soldiers’ Charity
As suppliers to ABF The Soldiers’ charity, providing both storage services and merchandise, we were invited to tender for a complete web shop solution to provide a fast delivery solution for goods sold via their website (soldierscharityshop.org), mail order campaigns and direct telephone sales.
We were able to set up and manage a complete turn-key solution for their online sales, working with their current web shop, which encompassed the following:
A designated 0845 phone number and provision of staff for receiving calls and processing phone orders, Monday to Friday, 9am – 5pm.
The processing of all online orders via the web site, printing of dispatch notes and labels.
The processing of mail orders, banking cheques direct to their accounts.
Picking and packing of the orders, making ready for dispatch.
Delivery of the items to each customer.
Support and after sales to customers as required.
This gives our client full stock reporting and replenishment and ongoing development of the facility, ensuring that it remains a cost effective solution.